When will shipping occur?
For all order received by 4pm Australian Eastern Standard Time on any business day in New South Wales, Australia, we’ll ship your order same day.
Do you offer free shipping?
All shipping anywhere in Australia is free, by Australia Post, standard parcel post.
If you would like Australia Post Express Post (next day delivery to most capital city locations in Australia), this is available at cost and is offered at the checkout.
Please select this option if you would like prefer a faster shipping method.
Do you ship overseas?
Yes, and we even have free shipping by Economy Air to anywhere in the world if you buy 3 packets, or in any multiple of 3 (i.e. 3, 6, 9, 12, 15, 18, 21 packets at a time).
Alternatively, we offer shipping at cost, via Australia Post to anywhere is the world, using Economy Air, Standard, Express or Courier. The choice is yours. Simply select your preferred option at the checkout.
What shipping methods are provided?
We ship all orders by Australia Post.
Domestically, we offer standard and Express post options.
Internationally, we offer Economy Air, Standard, Express or Courier.
Check our offer for both free domestic and international shipping options.
How much does shipping cost?
All shipping, where you select a paid option is charged at standard Australia Post rates and will be quoted at the checkout based on your preferred method and size of your order.
If you would like a custom quote for a particular method or quantity, please get in touch with us.
Where do you ship to?
Anywhere in the world. Check out both our local and international free shipping offers.
Will I get a tracking number when I order?
Free shipping options are not tracked, however we’ll provide you with a tracking number for all options where you have paid for shipping. We don’t charge extra tracking if you pay the standard shipping rates for your preferred method.
Can I collect my order in person?
For larger orders, you are welcome to collect your order from Sydney CBD.
Please get in touch with us if this is your preferred option.